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Your privacy is important to us. This policy explains how Blanc & Noir collects, uses, and protects your personal information in accordance with POPIA (Protection of Personal Information Act).
1. Information We Collect
We collect personal information when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
This may include your:
- Name
- Email address
- Contact number
- Delivery address
- Payment details (processed securely by third-party payment providers; we do not store card information)
2. How We Use Your Information
Your information is used to:
- Process and deliver orders
- Communicate order updates
- Improve our website and services
- Send marketing emails (optional, with opt-out anytime)
- Ensure security and prevent fraud
3. Sharing Your Information
We only share data with trusted service providers, including:
- Payment gateways
- Courier partners
- Email service providers
We do not sell or rent your personal information.
4. Data Protection
We use secure technology and industry-standard safeguards to protect your information.
Payment details are encrypted and handled by PCI-compliant providers.
5. Cookies
Our website uses cookies to improve user experience, track analytics, and support cart functionality. You may disable cookies in your browser settings.
6. Your Rights Under POPIA
You have the right to:
- Request access to your personal data
- Update or correct your information
- Request deletion of your data
- Opt out of marketing communication
7. Data Retention
We retain personal information as long as necessary to fulfil legal, tax, and customer service requirements.
8. Contact Us
For privacy-related enquiries or requests: Angela@blancandnoir.co.za